Transparent dispensary texting pricing

Simple Pricing.
Built to Scale.

Start with the messaging capacity you need today. Move up as your audience, sending volume, automation, and throughput grow.

Carrier fees included 5 users included No message minimums Annual plans save 20%

Launch

Reliable SMS and MMS infrastructure for smaller customer lists and lower-volume programs.
$ 20 / month
Billed annually
SMS $0.05 / MMS $0.07
Includes
  • Local Textable Number
  • Standard Messaging Throughput
  • SMS & MMS Messaging
  • Inbound Customer Replies
  • 5 Users Included
  • Carrier Fees Included
Setup time: within 2 business days

Scale

High-speed messaging infrastructure for larger customer audiences and higher sending volume.
$ 100 / month
Billed annually
SMS $0.03 / MMS $0.05
Everything in Boost, plus
  • Local High-Volume, High-Speed Number
  • High-Speed Messaging Throughput
  • Onboarding Specialist
Setup time: within 2 business days

Enterprise

Dedicated high-volume messaging infrastructure and hands-on support for large operators.
$ 3,000 / month
Enterprise messaging
SMS $0.015 / MMS $0.035
Everything in Scale, plus
  • Dedicated Sending Infrastructure
  • Highest Messaging Throughput
  • Dedicated Success Manager
  • White-Glove Onboarding
  • Priority Support
Setup time: within 1 week
Important pricing details
Carrier fees included Carrier fees are included in the published SMS and MMS rates.
10% compliance fee A 10% compliance fee applies to SMS and MMS usage.
Annual or monthly billing Launch, Boost, and Scale are available with annual or monthly billing. Annual pricing is 20% lower than the corresponding monthly plan price.
No included message credits Messaging usage is billed separately using the published SMS and MMS rate for your plan.
Blackleaf Managed Managed service

Don't go it alone.

Blackleaf Managed plans, builds, launches, automates, and measures your dispensary's customer-retention campaigns. Your team keeps approval and visibility. Blackleaf handles the campaign work.

01

Plan the campaigns

Build a campaign calendar around customer lifecycle opportunities, store priorities, inventory, promotions, and measurable objectives.

02

Build the execution

Create audiences and exclusions, write the message, configure the campaign, prepare landing pages, and document the measurement plan.

03

Launch the approved work

Complete campaign checks, schedule or launch approved messages, monitor delivery, and surface customer-response or operational issues.

04

Measure what happened

Review delivery, replies, opt-outs, purchasing recipients, attributed transactions, revenue, messaging cost, and store-level performance where the connected data supports it.

Choose the right plan

Which Blackleaf Plan Fits Your Dispensary?

Start with the workflow and volume your team needs today. Move up when your sending capacity, automation, integration, or messaging-volume requirements grow.

Choose Launch when...

  • You need a local textable number for day-to-day campaigns.
  • Your program fits standard messaging throughput.
  • You need SMS, MMS, and inbound customer replies.
  • Your team wants a straightforward way to start sending.

Choose Scale when...

  • You need high-volume, high-speed messaging infrastructure.
  • Your program sends to larger audiences or more frequently.
  • You want workflow automation with lower SMS and MMS rates.
  • You want an onboarding specialist helping coordinate launch.

Choose Enterprise when...

  • You manage 50,000+ contacts or a large messaging program.
  • You need dedicated sending infrastructure and the highest throughput.
  • You want a dedicated success manager and white-glove onboarding.
  • You need Blackleaf's lowest published SMS and MMS rates.
Plan comparison

Compare Blackleaf Features

Compare sending infrastructure, throughput, automation, support, setup time, and usage rates.

Feature Launch Boost Scale Enterprise
Recommended contacts Up to 500 2,000–50,000 50,000+
Sending infrastructure Local textable number Local high-volume, high-speed number Dedicated sending infrastructure
Messaging throughput Standard High-speed Highest
SMS and MMS messaging
Inbound customer replies
Workflow automation -
Users included 5 5 5
Onboarding specialist -
Dedicated success manager - -
White-glove onboarding - -
Priority support - -
Carrier fees included
10DLC registration $99 one time Included Included
Annual-plan monthly price $20 $100 $3,000
Monthly-plan price $25 $125 $3,000
SMS rate $0.05 $0.03 $0.015
MMS rate $0.07 $0.05 $0.035
Setup time Within 2 business days Within 2 business days Within 1 week
Illustrative monthly bill

What Would a Typical Boost Plan Month Cost?

This example uses Boost annual-plan pricing and assumes 5,000 billable SMS segments and 1,000 MMS messages during one month.

Boost platform fee (annual plan) $60
5,000 SMS segments × $0.04 $200
1,000 MMS messages × $0.06 $60
10% compliance fee on $260 usage $26
Estimated monthly total $346

What this example does not include

The one-time $49 Boost 10DLC registration charge is excluded. It also assumes each SMS uses one billable segment. Longer messages or Unicode characters can increase segment count.

Learn how dispensary texting costs are calculated
Understand every charge

How Blackleaf Pricing Works

Platform subscription

Your plan determines the software features and published SMS and MMS rates available to your account. Launch, Boost, and Scale are available with annual or monthly billing.

SMS segments

SMS is billed by segment. A longer message, emoji, or Unicode character can cause one visible text to use multiple billable segments.

MMS messages

MMS supports images and richer creative and is billed using the published MMS rate for your plan.

10DLC registration

Registration identifies your business and messaging use case within the carrier ecosystem. The one-time charge varies by plan.

Carrier fees

Carrier fees are already included in Blackleaf's published SMS and MMS rates rather than added separately.

Compliance fee

A 10% compliance fee applies to SMS and MMS usage. It does not apply to the monthly platform subscription.

Billing flexibility

Save 20% Annually, or Choose Monthly Billing

Choose annual billing for the lowest Launch, Boost, and Scale platform price. Switch to a monthly plan when you prefer month-to-month billing. Messaging rates stay the same.

Pricing FAQ

Frequently Asked Questions

Do I have to choose annual billing?

No. Launch, Boost, and Scale are available as annual or monthly plans. Annual pricing is 20% lower than the corresponding monthly plan price.

Are carrier fees included?

Yes. Carrier fees are included in the published per-SMS and per-MMS rates.

What is the 10% compliance fee?

A 10% compliance fee applies to SMS and MMS usage. It does not apply to the recurring platform subscription.

Is SMS billed by message or by segment?

SMS is billed by segment. A long message or one containing Unicode characters may use more than one billable segment for each recipient.

Does Boost include the Launch features?

Yes. Boost includes the core Launch capabilities and adds segmentation, automations, POS synchronization, and priority support.

Does Scale include Boost features?

Yes. Scale includes the Boost messaging capabilities and adds high-volume, high-speed sending, an onboarding specialist, and lower SMS and MMS usage rates.

What is different about Enterprise?

Enterprise is the high-volume messaging tier for operators with 50,000+ contacts. It includes Blackleaf's lowest published usage rates, a dedicated success manager, white-glove onboarding, priority support, API access, automations, segmentation, and POS synchronization.

Are contacts limited?

No. Blackleaf's current published plans include unlimited contacts.

How many users are included?

Five users are included with each current published plan.

How long does setup take?

Launch, Boost, and Scale are typically set up within two business days. Enterprise setup is typically within one week.

Is API access included?

Yes. Full API access is included beginning with the Launch plan.

Can I change plans later?

Yes. Contact Blackleaf support or sales to move to the plan that fits your current feature and volume needs.

What does 10DLC registration cover?

It covers submitting the business identity and messaging use case required for registered application-to-person messaging over a 10-digit long code.

Is Blackleaf Managed included in a software plan?

No. Blackleaf Managed is a separate service engagement that adds campaign planning, production, approved launches, automation management, reporting, and coordination to the Blackleaf platform.

How is Blackleaf Managed priced?

Pricing is customized around store count, campaign frequency, messaging volume, integrations, automation scope, approval requirements, reporting depth, and the amount of ongoing execution work.

Can we test Blackleaf Managed with one location?

Yes. Qualified operators can begin with a 30-day revenue pilot at one operationally stable store before deciding whether to expand the program.

Choose how you want to run it

Run Blackleaf Yourself, or Let Blackleaf Run It With You

Choose annual or monthly platform billing, or begin with one store and a 30-day managed revenue pilot before expanding the program.