Onboarding Guide

Welcome to Blackleaf, the fastest way for dispensaries to launch compliant, high-deliverability SMS and MMS campaigns. This self-service guide walks you through setup, registration, compliance, and what to expect along the way.

1. Fill Out the Registration Form

We use this information to register your business for carrier-approved messaging (10DLC compliance).

👉 Complete the Registration Form

• Business Name: Must match IRS records
• Business Address: Registered company address (no PO Boxes)
• EIN: Your Employer Identification Number
• Contact Info: Used for compliance status and support

2. Account Creation & Payment

• We create your account: Login instructions will be emailed to you
• Add your payment method: Use your Blackleaf dashboard
• Pay $49 setup fee: Required before campaign registration begins

Note: We cannot submit your brand for approval until we receive your $49 payment.

3. Campaign Registration (3 to 7 Business Days)

Once payment is complete, we will register your brand and campaign with the carriers. This is required before sending any SMS or MMS messages. The review process usually takes 3 to 7 business days.

You will be notified as soon as your campaign is approved and you are ready to send messages.

4. Upload Your Customer List

After logging in, you can upload your contact list at any time. Your CSV should include the following fields:

firstName, lastName, phoneNumber, birthDate, optIn

We will review your list for compliance before messages are allowed to go out.

5. Create & Submit Campaigns

You control the content and schedule. Write your own messages inside the platform, then submit each one for approval before it sends.

• All content must be non-promotional: No discounts, deals, or cannabis terms
• Turnaround: Most campaigns are approved the same day

Example: “Hey {{firstName}}, you have a new notification from [Your Store Name]!”

6. Add MMS Images (Optional)

You can add visuals to boost engagement. All MMS images must be age-gated and meet carrier compliance standards.

Need help designing your images? Our team can create branded MMS graphics on request (optional add-on).

7. Monitor Performance

• Delivery Reports: See how many messages were successfully delivered
• Opt-Out Tracking: Automatically monitor unsubscribes
• Click Data: Track customer engagement with any included links

Pricing

• $49 one-time setup fee
• $49/month ongoing
• $0.025 per SMS
• $0.045 per MMS
• No contracts. Cancel anytime.

Need Help?

Call or text us at 877-243-6658 or email support@blackleaf.io. We are happy to help.

Ready to Get Started?

👉 Complete the Registration Form