Privacy Policy for Blackleaf Marketing Solutions, LLC
At Blackleaf Marketing Solutions, accessible from https://blackleaf.io/, we value your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights under applicable privacy laws including CCPA and GDPR.
1. Consent
By using our website or services, you consent to our Privacy Policy and agree to its terms.
2. Information We Collect
We collect personal information you provide directly (such as name, company, email, and phone), and technical data like IP address and browser type. If you contact us or create an account, we may collect additional details relevant to providing our services.
3. How We Use Information
- Provide, operate, and maintain our platform and messaging services.
- Process transactions and manage billing and credits.
- Communicate with you for support, product updates, or account notices.
- Ensure compliance with anti-spam, carrier, and content rules.
- Improve our products and prevent fraud or abuse.
4. Cookies and Log Files
We use cookies to remember user preferences and improve your experience. Log data such as IP address, browser type, and referring pages may be collected for analytics and security purposes.
5. SMS Messaging and Opt-In Consent
When you sign up for text messaging through our platform, you consent to receive messages (including those sent via autodialer) from Blackleaf Marketing Solutions at the number you provide. Message and data rates may apply. You may opt out at any time by replying STOP.
6. Data Sharing and Third Parties
We do not sell personal information or opt-in data. We may share information with service providers who help us deliver our messaging or payment services (for example, carriers, hosting providers, and payment processors). These parties are bound by confidentiality obligations.
7. Data Security
We maintain industry-standard safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.
8. Refund and Billing Policy
Blackleaf operates on a pay-as-you-go system. You may request a refund for unused credits only. Once a message has been sent, that credit is consumed and is non-refundable, including for failed deliveries. Senders are responsible for message content and compliance with carrier rules.
9. Data Retention and Your Rights
You may request access to or deletion of your data by emailing privacy@blackleaf.io. We will respond within 30 days as required by law.
10. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal information from minors.
11. Contact Information
Blackleaf Marketing Solutions, LLC
27536 Orchard Ln
San Pedro, CA 90732
Email: info@blackleaf.io
Phone: 877-243-6658
12. We Accept The Following Payment Types
Last updated: October 2025