Built for dispensary retention

Turn customer data into repeat visits.

Blackleaf helps dispensaries target the right customer, send the right message, automate the follow-up, and measure whether the campaign actually drove business.

01 / Audience targeting

Build campaigns from real customer behavior

Segment by store, purchase history, category preference, recency, loyalty status, or lifecycle stage so promotions go to the customers most likely to respond.

POS data Store-level segments Win-back audiences
02 / Campaign journeys

Send texts that lead somewhere useful

Pair SMS or MMS with a focused landing page so each campaign has a clear next step — order, redeem, review, shop, claim, or come back.

SMS + MMS Landing pages Tracked links
03 / Automations + replies

Follow up automatically and keep the conversation going

Run win-back, birthday, loyalty, review, order, and lifecycle automations — then manage customer replies in a shared inbox instead of losing the conversation.

Automations Two-way inbox Retention flows
04 / Revenue attribution

Know whether the text actually drove business

Measure more than sends and clicks. See campaign performance through purchasing recipients, attributed transactions, revenue, opt-outs, and messaging cost.

Attributed revenue Store reporting Campaign ROI
Live SMS example

Send me a live example.

See what your customers will actually receive. Enter your number and we’ll text you a live example.

One live example. Standard message and data rates may apply.

Sent. Check your phone.

You’re looking at the same kind of experience your customers can receive from Blackleaf. Open the text and tap the link.

A real message on your device See the sender, formatting, CTA, and compliance language exactly where your customers see it.
A branded landing-page experience The text can drive customers into a focused mobile page built around the campaign instead of dropping them onto a generic website.
One clear customer action Promotions, rewards, reviews, ordering, win-back campaigns, and other flows can each have a purpose-built next step.
Track what happens after the click Blackleaf can connect messaging activity with clicks, customer behavior, purchases, and campaign performance.
The Blackleaf difference

The text is only the beginning of the customer journey.

Build targeted campaigns, automated customer journeys, branded landing pages, audience segments, POS-connected workflows, and measurable follow-up from one platform.

01 / Start with proof

Not ready to replace your current SMS platform? Start with one store.

Give Blackleaf one qualified location and 30 days. We will identify a customer opportunity, build and launch the approved campaign, measure the result, and show how the workflow could scale.

Starting scope One operationally stable location
Engagement 30 days of managed execution
Output A launched campaign and measured result
Decision Improve, expand, or stop with evidence
01

Select the store

Choose a location with useful data, stable operations, and a measurable baseline.

02

Find the opportunity

Identify the strongest available customer, lifecycle, or purchase-behavior opportunity.

03

Build and launch

Blackleaf prepares the audience, copy, configuration, approval, and campaign launch.

04

Measure the result

Review customer response, attributed activity, messaging cost, and the expansion path.

02 Choose the operating model
Blackleaf Managed

The platform and the team to operate it.

Use Blackleaf as self-service software, or let Blackleaf plan, build, launch, automate, and measure the customer-retention program while your team maintains approval and visibility.

Blackleaf Platform

Your team operates the software

Build your own audiences, campaigns, automations, schedules, and reporting with Blackleaf's dispensary messaging platform.

  • Campaigns and two-way messaging
  • Customer segmentation and exclusions
  • Lifecycle automations
  • Delivery and revenue reporting
Blackleaf Managed

Blackleaf operates the program with you

Blackleaf develops the campaign calendar, recommends audiences, writes and launches approved campaigns, manages automations, and interprets performance.

  • Monthly campaign planning
  • Audience, copy, configuration, and launch
  • Automation and multi-location coordination
  • Store-level and revenue reporting

Simple Pricing.
Built to Scale.

Start with the messaging capacity you need today. Move up as your audience, sending volume, automation, and throughput grow.

Launch

Reliable SMS and MMS infrastructure for smaller customer lists and lower-volume programs.
$ 20 / month
Billed annually
SMS $0.05 / MMS $0.07
Includes
  • Local Textable Number
  • Standard Messaging Throughput
  • SMS & MMS Messaging
  • Inbound Customer Replies
  • 5 Users Included
  • Carrier Fees Included
Setup time: within 2 business days

Scale

High-speed messaging infrastructure for larger customer audiences and higher sending volume.
$ 100 / month
Billed annually
SMS $0.03 / MMS $0.05
Everything in Boost, plus
  • Local High-Volume, High-Speed Number
  • High-Speed Messaging Throughput
  • Onboarding Specialist
Setup time: within 2 business days

Enterprise

Dedicated high-volume messaging infrastructure and hands-on support for large operators.
$ 3,000 / month
Enterprise messaging
SMS $0.015 / MMS $0.035
Everything in Scale, plus
  • Dedicated Sending Infrastructure
  • Highest Messaging Throughput
  • Dedicated Success Manager
  • White-Glove Onboarding
  • Priority Support
Setup time: within 1 week
Important pricing details
Carrier fees included Carrier fees are included in the published SMS and MMS rates.
10% compliance fee A 10% compliance fee applies to SMS and MMS usage.
Annual or monthly billing Launch, Boost, and Scale are available with annual or monthly billing. Annual pricing is 20% lower than the corresponding monthly plan price.
No included message credits Messaging usage is billed separately using the published SMS and MMS rate for your plan.
Easily Integrate with
Easily Integrate with
Klaviyo
Shopify
Blaze
Weave
Square
WooCommerce
What happens after send

Build the whole customer journey.

A good dispensary campaign is more than a text blast. Blackleaf helps connect the message, the experience after the click, and the transaction that follows.

01

Reach the customer

Send a relevant SMS or MMS to a targeted audience at the right moment.

02

Control the experience after the click

Move customers into a focused mobile landing page built around one campaign action.

03

Measure the business result

Connect clicks, purchasing recipients, attributed transactions, revenue, and messaging cost.

Explore dispensary texting

Start with one store.
Scale what works.