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The easiest dispensary
text marketing platform.

Try Blackleaf
Meet Blackleaf Texting

Built for dispensaries with bigger plans. Blackleaf brings customer management and text marketing together to keep customers close and your business growing.

01Dispensary text marketing

Text campaigns

Give customers a reason for their next visit. Send a targeted SMS or MMS, link to a branded flyer or landing page, and make the next step clear: shop, redeem, or stop by.

Explore dispensary texting
Transition
Background color

Pink Fresh Drop. Slide 1 of 4.

02Smart Inbox

Smart Inbox

Keep customer replies in one shared inbox. See who is asking, review their conversation, and pick up where your team left off. Blackleaf helps draft the response; your team stays in control.

Explore your inbox

You have 3 messages

Maya ChenSMS(415) 555-0101 What time do you close?
Sam RiveraSMS(415) 555-0102 Is my pickup ready?
Jordan LeeSMS(415) 555-0103 How many points do I have?

03Your Review Engine

Your Review Engine

Turn store visits into Google reviews. Blackleaf sends a personal review request after a visit, with a direct link that makes sharing feedback easy for customers.

Explore review requests
Reviews Illustrative preview

Demo only. Names, reviews, rating and counts are fictional.

4.9★★★★★4,234 sample reviews
Maya ChenLocal Guide · 12 reviews
★★★★★Fictional reviewJust nowNew

Friendly team, thoughtful recommendations, and such an easy pickup. I’ll be back!

Jordan Lee8 reviews
★★★★★Fictional reviewYesterday

Quick pickup, helpful people, and a great selection. Always a good experience.

04POS Triggers

POS Triggers

Welcome a first-time customer, send a pickup update, or follow up after a purchase. Use activity from a supported POS connection to start the right message. You choose the rules and timing.

Explore POS triggers

05Messaging APIs

Messaging APIs

Bring cannabis SMS marketing into your app, website, or POS. Blackleaf’s APIs turn signups, order updates, and customer activity into timely texts, with less development work.

Explore the API docs

Messaging API

POST/messaging/send/text
1{
2
3
4}
Ready
{
  "status": "ready"
}

Customers
and conversations

See how a dispensary text campaign comes together: an audience, an MMS notification, a landing-page flyer, and delivery results. Explore the sample workspace and try the flow yourself.

Learn more
Explore Blackleaf TextingThe interactive workspace loads when it comes into view.

Watch a Guided DemoExpand Preview

Read the guided demo 7 chapters

Read the default Texting tour’s narration. Chapter links jump to the text below. This is a sample workspace: activity and results are simulated. Live workflows depend on your plan, supported data and setup.

Tour narrator

Outreach dashboard

Know how your customer conversations are doing before you decide what comes next.

Another useful feature is the follow-up that does not depend on someone remembering. A welcome, a visit follow-up, or an order update can start from a customer event. Open Automations to explore the sample workflows.

Outreach campaigns

Start in Campaigns. Review a draft or plan your next message, then open Automations from the main menu for follow-ups that start from a customer event. These are sample campaigns you can explore.

Customer directory

A useful message starts with knowing who it is for. Customer profiles and connected purchase history give you more context than a phone number. Group the directory to find the people who share a preference or have not visited in a while.

Message composer and preview

One useful feature is keeping the audience beside the campaign. Choose who should hear from you before you write. A returning regular and a first-time visitor do not need the same message.

Now give that audience something worth opening. The message, creative, and landing page live in the same composer. The helper previews how AI can take some of the writing work off your plate while you keep the idea and the voice of your store.

See it the way your customer will. Preview the text and the destination together, then check the timing. Catching an awkward message here is much easier than explaining it after a send.

Campaign runs and automation events

Finally, see what happened after the campaign. Delivery and response results help you learn where to improve the next one. These are simulated results; a live connection would supply your real messaging activity.

Customer service inbox

When a customer replies, keep the conversation moving. The inbox brings the request and its context together, so the person helping can pick up the story. Your team spends less time asking the customer to repeat it.

A better day of customer engagement

That is the better day we are working toward: a campaign ready to go, follow-ups in motion, customers getting answers, and a clearer picture of what worked. Your team brings the ideas and the relationships. Blackleaf carries more of the repeat work. Keep exploring, or tell us what you want to make easier at your store.

Talk through your first texting workflow. Bring your current POS and the campaign or reply workflow you want to improve. Supported existing-POS Texting does not require switching POS.

Get a Texting demo

Plans
and pricing

Choose a plan for your audience and messaging needs. Compare capacity, message rates, and included features in one place.

Learn more

Up to 500 contacts

Launch

Reliable SMS and MMS infrastructure for smaller customer lists and lower-volume programs.

$20/ month equivalent · Billed annually

$240 annual subscription, paid up front

Trial Buy

Includes

  • SMS $0.05 / MMS $0.07
  • Local Textable Number
  • Standard Messaging Throughput
  • SMS & MMS Messaging
  • Inbound Customer Replies
  • 5 Users Included
  • Carrier Fees Included

Messaging registration: allow 2–4 business days after submitting your business details.

500–2,000 contactsRecommended

Boost

Higher-volume messaging with workflow automation for growing customer programs.

$60/ month equivalent · Billed annually

$720 annual subscription, paid up front

Buy

Everything in Launch, plus

  • SMS $0.04 / MMS $0.06
  • Local High-Volume Number
  • Higher Messaging Throughput
  • Workflow Automation

Messaging registration: allow 2–4 business days after submitting your business details.

2,000–50,000 contacts

Scale

High-speed messaging infrastructure for larger customer audiences and higher sending volume.

$100/ month equivalent · Billed annually

$1,200 annual subscription, paid up front

Buy

Everything in Boost, plus

  • SMS $0.03 / MMS $0.05
  • Local High-Volume, High-Speed Number
  • High-Speed Messaging Throughput
  • Onboarding Specialist

Messaging registration: allow 2–4 business days after submitting your business details.

50,000+ contacts

Enterprise

Dedicated high-volume messaging infrastructure and hands-on support for large operators.

$3,000/ month · Enterprise messaging

Let’s talk

Everything in Scale, plus

  • SMS $0.015 / MMS $0.035
  • Dedicated Sending Infrastructure
  • Highest Messaging Throughput
  • Dedicated Success Manager
  • White-Glove Onboarding
  • Priority Support

Messaging registration: allow 2–4 business days after submitting your business details.

Subscription prices exclude messaging usage and applicable one-time charges. Enterprise payment terms are confirmed in your quote.

Important pricing details
Carrier fees included Carrier fees are included in the published SMS and MMS rates.
10% compliance fee A 10% compliance fee applies to SMS and MMS usage.
Annual or monthly billing Launch, Boost, and Scale are available with annual or monthly billing. Annual pricing is 20% lower than the corresponding monthly plan price.
No included message credits Messaging usage is billed separately using the published SMS and MMS rate for your plan.

Compare plans, fees, and included features

Get ready for
your first text.

Choose your plan and submit your business details first. Get your contacts and onboarding ready while registration is underway.

  • Choose a plan and complete payment.
  • Submit your legal business information and EIN.
  • Allow 2–4 business days for messaging registration.
  • Upload your opted-in contacts or connect a supported POS.
  • Schedule an onboarding call with our team.
Try Blackleaf

Closer to your customers.
Further ahead on your day.

Customers feel remembered.

Build audiences around purchase history, product preferences, and time since the last visit, using available customer data. Give regulars a relevant update and customers you haven’t seen a reason to return.

The campaign is ready before the rush.

Choose your audience, prepare the text and images, and schedule the send. Preview the MMS notification and landing-page flyer before launch, so the whole campaign is ready when you are.

Fewer conversations fall through the cracks.

Questions about store hours, pickups, and products stay in the shared inbox. Your team can see the conversation and respond with context, without passing phones or repeating the same work.

The next decision gets clearer.

See which messages were delivered, which links got clicks, and what each campaign cost. Where connected purchase data is available, review attributed transactions and revenue to help decide what to run next.

More headspace to grow the store.

Set up welcome texts, post-purchase follow-ups, and reminders for customers due for another visit. Let those routines run while your team focuses on the people in the store.

We’ll help you bring over your opted-in contacts and work through messaging setup.

About 10DLC registration

Keep your POS.
Start with Texting.

Blackleaf Texting works with supported existing POS systems, so you can start without changing your point of sale. Explore Blackleaf POS separately when you’re considering a new system.

Connect your current setup.

Confirm the customer profiles, purchase history and update timing available through your supported POS connection.

Explore integrations

Explore Blackleaf dispensary POS.

Blackleaf has a working POS in selected-customer rollout while it is being built out and polished. Review the current capabilities and availability for your store. Texting is available separately.

Meet Blackleaf POS

A few things
worth knowing.

Straight answers before your first send.

All questions
What does Blackleaf do for dispensaries?

Blackleaf brings dispensary text marketing and customer management into one workspace. Build customer audiences, send SMS and MMS campaigns, create landing pages, automate follow-ups, and manage replies in a shared inbox.

More about Blackleaf
Do I need to switch my POS?

No. You can use Blackleaf alongside a supported POS or start with imported contacts. The customer, purchase, and event data available depends on the connection. Our team can confirm support for your current setup.

Explore POS integrations
Can I bring my existing customer list?

Yes. Import your opted-in contacts and map their customer details. Keep consent records and existing opt-outs with the move. Our team can help you plan the import before your first campaign.

Read about contacts and consent
How do SMS, MMS, and landing pages work together?

SMS carries your text; MMS can include a notification image. Either can link to a campaign landing page with a separate flyer and a clear next step, such as viewing your menu. Preview the message and the page before sending.

Learn about campaign landing pages
How can I see whether a campaign worked?

Review delivery results, clicks, landing-page views, and messaging cost. Where purchase data is connected, reporting can also include attributed transactions, revenue, and purchasing customers. A delivered message is not a read receipt, and a click alone does not prove a sale.

Explore reporting
What do I pay for besides the plan?

SMS and MMS usage is billed separately from the subscription; plans do not include message credits. Published message rates include carrier fees, and a 10% compliance fee applies to messaging usage. See pricing for plan rates and setup charges.

Compare plans and fees

Changelog

  1. A Helper That Can Work Alongside You

    Keep the conversation connected to your work, bring in reference files, and ask the Helper to carry out supported actions.

  2. Billing Reports and Receipts, Ready to Share

    Schedule monthly Excel reports, send agent results by Slack, email, or text, and download receipts from payment history.

  3. A Better Way to Build Customer Lists

    Start with a CSV or build an audience from your customer data. Review the contacts and keep your targeting rules easy to change.

  4. Contact Agents for a Cleaner Customer List

    Review customer replies for contact issues, inspect the supporting messages, and schedule duplicate cleanup from Agents.
See all releases

Make the next visit
start with you.

Try BlackleafTalk with our team